Frequently Asked Questions
Learn more about our resort policies, marina booking details, and more when you browse frequently asked questions for Islamorada Resort Collection. If the information you’re looking for isn’t reflected below, visit our Contact Us page for further details.
Amara Cay Resort
-
What other amenities are offered at Amara Cay Resort?
-
In addition to the beach, we offer a variety of other amenities for guests to enjoy including a pool, fitness center, complimentary shuttle (within a four-mile radius), a dock with wet slips, two boat excursion partners, complimentary parking, a Tiki Bar, and so much more.
-
What services are provided at the marina?
-
Buoys provided: No
Lines provided: No
Fuel available: No
Fish cleaning station: Yes
Hose available: Yes
Staffed Marina Attendant: No
Boat ramp access: Yes
Power hookup provided: YesFuel services, showers, and water hook-ups are available at our sister property, Postcard Inn Resort & Marina.
-
How do I contact the Marina at Amara Cay?
-
You can call us at 305-664-0073, or request a slip online.
-
Can I launch my boat or jet ski at Amara Cay?
-
- Boats: Ramp fee is $100 per boat, per day, if you do not have a wet slip reserved.
- Jet skis: Ramp fee is $50 per jet ski per day.
-
Do I need to be a guest to rent a slip?
-
Yes, you must have a room reservation at Amara Cay over the full length of slip reservation. Slip reservations may not extend past room reservations to avoid unattended trailers, vehicles, etc.
-
Does Amara Cay accept cash?
-
No. As of March 1, 2023, both Amara Cay Resort and La Siesta Resort & Villas have moved to cashless operations, including restaurants and shops.
-
What's included in the resort fee?
-
Access to four resorts in the Islamorada Resort Collection; two fitness centers across the Collection; bicycles, kayak, and paddleboard check out; lawn games; complimentary daily resort events and activities; yoga classes offered four days a week; beach and pool chaise lounges and umbrellas; in-room bottled water, tea and coffee; Wi-Fi; local and toll-free phone calls; parking; and shuttle service within a four-mile radius from 3 pm - 11 pm. Our resort fee is $40/day per room.
-
Can I send a package to Amara Cay Resort?
-
We're more than happy to accept packages for our guests. Our shipping address is 80001 Overseas Highway, Islamorada, FL 33036.
-
Do you allow smoking?
-
Smoking is allowed in designated outdoor spaces — outside the Tiki Bar as well as the far Northern and Southern outside areas of the hotel.
-
Does the hotel have a spa?
-
We do not have a spa on property, but there are two day spas nearby, Blu Bamboo Spa(305-664-9342) and Ciao Bella Spa (305-664-4558).
-
The Keys are beautiful and I'd love to photograph the resort. Do you allow drones?
-
We do not allow drones at our resort.
-
Is Amara Cay Resort dog-friendly?
-
Guests bringing dogs will be charged a $50 nonrefundable fee per pet per day, with a maximum of two pets per room. There is no weight limit. A portion of the proceeds is donated to the Upper Keys Humane Society, Inc. Please note if your dog is not kept in a cage or left alone in your room, housekeeping will not service the room. We also do not allow dogs on the beach or in the pool area.
-
What kind of coffee makers are in the rooms?
-
You can enjoy an energizing start to your day with a Keurig coffee maker and Green Mountain Coffee pods in each guest room.
-
Do all rooms have mini refrigerators and safes?
-
All of our rooms have mini refrigerators and safes. Our suites have both mini refrigerators and microwaves. If you need a microwave, it can be requested through our front desk.
-
What is Amara Cay Resort's docking fee?
-
Our Marina Slips are $150 per night, plus tax at 7.5%.
-
Is your pool heated?
-
Yes, the Amara Cay pool is heated.
-
Is Amara Cay Resort located on the beach?
-
Yes, we have a private elevated beach for guests to enjoy. The beach includes hammocks, thatched huts, and a pier—as well as stunning ocean views.
-
Is the restaurant open to the public?
-
Yes, we welcome locals and visitors to experience ReelCatch Restaurant and Tiki Bar. Learn more about our dining options here. With a Monroe County driver's license, you'll receive 15% off all food and drinks.
-
Does Amara Cay offer any vacation packages or discounts?
-
Yes! We offer all sorts of discounts, including special rates for AARP members and Florida residents. We also offer an array of seasonal packages with added perks and amenities. Take a look at our specials page to see our current vacation packages and discounts.
-
How do I get to Amara Cay Resort?
-
Amara Cay Resort is located off U.S. Route 1 in the Florida Keys. The Miami International Airport in Miami, Florida, is about 1.5 hours from the resort, and Fort Lauderdale-Hollywood International Airport is about 2 hours from the resort. Rental car services are available at both airports, including Alamo, Hertz, Enterprise, Thrifty, and more. Amara Cay Resort is also about 1.5 hours from Key West International Airport in Key West, Florida—another option for travelers flying into the area.
-
Where is Amara Cay Resort located?
-
Amara Cay Resort is located in Islamorada, Florida—which is part of the Florida Keys. The resort is about 20 miles from Key Largo, Florida (a 25-minute drive) and about 80 miles from Key West (a 1.5-hour drive).
Pelican Cove Resort & Marina
-
What's included in the resort fee?
-
Access to four resorts in the Islamorada Resort Collection; two fitness centers across the Collection; bicycles, kayak, and paddleboard check out; lawn games; complimentary daily resort events and activities; yoga classes offered four days a week; beach and pool chaise lounges and umbrellas; in-room bottled water, tea and coffee; Wi-Fi; local and toll-free phone calls; parking; and shuttle service within a four-mile radius from 3 pm - 11 pm. Our resort fee is $40/day per room.
-
How do I contact the Marina at Pelican Cove?
-
You can call us at 305-433-9942, or request a slip online.
-
Can I launch my boat or jet ski at Pelican Cove?
-
Boats - Our ramp fee is $100 per boat, per day if you do not have a wet slip reserved.
Jet skis – Our ramp fee is $50 per jet ski, per day. There is no overnight dockage available. -
Does the property have a boat ramp?
-
Our ramp fee is $100 per boat, per day, if you do not have a wet slip reserved. Jet skis can be launched for $100 per jet ski, per day at Pelican Cove Resort & Marina, Amara Cay Resort, and La Siesta Resort.
-
Does the property have floating docks for wave runners?
-
Currently, we do not have floating docks available for wave runners.
-
Is smoking allowed on the balcony or on the beach?
-
As a courtesy to other in-house guests, smoking is not permitted on the guest room balconies or the beach. We have a few designated smoking areas throughout our property.
-
Are Pack 'n Plays available?
-
A limited number of Pack 'n Plays are available upon request.
-
How many people are allowed in your rooms?
-
The maximum occupancy for our rooms is four adults. We do not offer rollaway beds.
-
Where can I dine at Pelican Cove?
-
Wild & Lime, located near the pool and beach, features a bar and light fare for lunch and dinner.
-
Does the pool have set hours or an age restriction?
-
Our private, heated pool does not have set hours and is for guest use only. We do not have age restrictions —however, we do not have lifeguards on duty.
-
Can I do laundry on-property?
-
We do not have guest-accessible laundry facilities on the property. However, our guests can take advantage of laundry services for a nominal fee of $3.00 per pound, up to a maximum of $30.00.
-
Does Pelican Cove offer a shuttle to the airport or nearby attractions?
-
We currently do not offer any shuttle services to the airport. Keys Shuttle provides door-to-door service from major airports, and we have several taxi companies and rideshare drivers in the area. Our shuttle offers complimentary service from MM 77 to MM 85.
-
Are there any events or activities coming up at the hotel?
-
We have a monthly calendar outlining upcoming activities on the property, including live entertainment, beach activities, and other events at the resort.
-
Are there mini-fridges, microwaves, and safes in the rooms?
-
All of our rooms have a microwave, mini-refrigerator, safes, and Keurig coffee maker.
-
Can I send a package to Pelican Cove Resort & Marina?
-
We are happy to accept and hold packages for our guests. Address the package as Guest: (name on the reservation) and send it to our address, 84001 Overseas Hwy Islamorada, FL 33036.
There may be an additional charge for excessively large packages or large quantities of packages.
-
Is Pelican Cove a pet-friendly resort?
-
Although we are not a pet-friendly resort (excluding certified service dogs with documentation), our sister resorts, Postcard Inn Beach Resort & Marina, Amara Cay Resort, and La Siesta Resort welcome pets.
-
What is Pelican Cove Resort & Marina's docking fee?
-
Our Marina Slips are $150 per night, plus tax at 7.5%.
-
Do guests have to pay for watersports rentals?
-
You can enjoy kayaks and paddleboards during your stay. All non-motorized watersports are included in our resort fee. Jetski rentals and guided tours can be reserved through Spray Watersports.
-
Can I use amenities at your other resorts?
-
Yes. Guests at any of our four Islamorada resorts are welcome to enjoy the amenities, marinas, fitness center, events, and services at the resort's three sister properties. Paddleboards, bikes, and kayaks are included in our resort fee.
Postcard Inn Beach Resort & Marina
-
What's included in the resort fee?
-
Access to four resorts in the Islamorada Resort Collection; two fitness centers across the Collection; bicycles, kayak, and paddleboard check out; lawn games; complimentary daily resort events and activities; yoga classes offered four days a week; beach and pool chaise lounges and umbrellas; in-room bottled water, tea and coffee; Wi-Fi; local and toll-free phone calls; parking; and shuttle service within a four-mile radius from 3 pm - 11 pm. Our resort fee is $40/day per room.
-
What are marina rates?
-
- $6.00/ft. Nightly
- No Weekly Rates Offered
- $60.00/ft. Monthly (November - May)
- Water and Shore Power included per stay. Rates subject to 7.5% Sales Tax.
-
Is Postcard Inn Beach Resort & Marina dog friendly?
-
Guests bringing dogs will be charged a $50 nonrefundable fee per pet per day, with a maximum of two dogs per room. A portion of the proceeds is donated to the Upper Keys Humane Society, Inc. There is no weight limit.
-
How do I contact the Marina at Postcard Inn?
-
You can call us at 305-433-9942, or request a slip online.
-
Can I launch my boat or jet ski at Postcard Inn?
-
- Boats – Our ramp fee is $100 per boat, per day, if you do not have a wet slip reserved.
- We do not launch, store, or fuel jet skis from Postcard Inn Marina. Registered hotel guests may launch jet skis at any of the other resorts in Islamorada Resort Collection at the following rates:
- Pelican Cove Resort & Marina: $50
- Amara Cay Resort: $50
- La Siesta Resort & Villas: $100
-
How many people are allowed in your rooms?
-
The maximum number of people allowed in each room varies based on square footage and fire code. Each room type and cottage specifies the number of people that can be accommodated.
-
I’m under 21. Can I check in by myself?
-
The minimum age to check-in is 21 years old.
-
Does the pool have set hours or an age restriction? Does Postcard Inn have a spa?
-
We have two pools that are open 8 am–10 pm, year-round, for guests of all ages. The pool area is not open to the public. We do not have a spa. Our main oceanfront pool is heated.
-
Can I do laundry on property?
-
We do not have laundry services on the property — however, there are laundry facilities nearby.
-
Does the resort offer free Wi-Fi?
-
Wi-Fi access is included in our resort fee.
-
Do you have a shuttle to the airport or nearby attractions?
-
We do not have transportation to and from the airport. There are local airport shuttle companies available. We do have a shuttle that provides service within a 4-mile radius for our guests.
-
Are there mini-fridges, microwaves, and safes in the rooms?
-
There are mini-fridges, safes, and Keurig coffee makers in every room. We have microwaves available upon request.
-
Can I send a package to Postcard Inn Beach Resort & Marina?
-
We can hold a package for a guest up to 2 weeks prior to their arrival date. Address the package as Guest: (name on the reservation) and send it to our address, 84001 Overseas Hwy Islamorada, FL 33036.
-
I am interested in employment at your property. Where can I send my resume?
-
Thank you for your interest. Please apply to join our team at davidsonhospitality.com/careers. We look forward to hearing from you.
-
I will be arriving at the resort late — what should I do?
-
Please contact our front desk to make arrangements for any late check-ins after midnight.
-
What is Postcard Inn's docking fee?
-
Please view our current pricing and docking guidelines for our Marina.
-
Do guests have to pay for watersports rentals?
-
Bicycle rentals, kayak rentals, and paddleboard rentals are all included in the resort fee. Stop by our Beach Services Tiki and let our seaside staff help you plan your adventure. Jetski rentals and guided tours can be reserved through Spray Watersports.
La Siesta Resort & Villas
-
What's included in the resort fee?
-
Access to four resorts in the Islamorada Resort Collection; two fitness centers across the Collection; bicycles, kayak, and paddleboard check out; lawn games; complimentary daily resort events and activities; yoga classes offered four days a week; beach and pool chaise lounges and umbrellas; in-room bottled water, tea and coffee; Wi-Fi; local and toll-free phone calls; parking; and shuttle service within a four-mile radius from 3 pm - 11 pm. Our resort fee is $40/day per room.
-
Are electric and water hook-ups available?
-
There are no electric and water hook-ups at La Siesta Resort & Villas, however they are available at our sister property, Postcard Inn Resort & Marina.
-
Is La Siesta Resort & Villas dog-friendly?
-
Guests bringing dogs will be charged a $50 nonrefundable fee per pet per day, with a maximum of two dogs per room. A portion of the proceeds is donated to the Upper Keys Humane Society, Inc. There is no weight limit.
-
How do I contact the Marina at La Siesta?
-
You can call us at 305-664-2132, or request a slip online.
-
Can I launch my boat or jet ski at La Siesta?
-
Boats – Our ramp fee is $100 per boat, per day, if you do not have a wet slip reserved.
Jet skis – Our ramp fee is $100 per jet ski per day. There is no overnight dockage available. -
What are marina rates?
-
Our marina slips are $150 per night, plus 7.5% tax at La Siesta Resort, Amara Cay Resort, and Pelican Cove Resort. At Postcard Inn Beach Resort & Marina, it's $6.00/ft nightly, and $60 ft./monthly (November - May). Our marina can accommodate bay boats, flats boats, and boats with shallow drafts. Please be advised that we do not have a dock master.
-
Does La Siesta accept cash?
-
No. As of March 1, 2023, both La Siesta Resort & Villas and Amara Cay Resort have moved to cashless operations, including restaurants and shops.
-
We are planning on bringing our dog to La Siesta. Can you give us additional information?
-
Guests bringing dogs will be charged a $50 nonrefundable fee per pet per day, with a maximum of two dogs per room. A portion of the proceeds is donated to the Upper Keys Humane Society, Inc. There is no weight limit.
-
Can I have a package delivered to La Siesta Resort & Villas? If yes, what is the handling or receiving fee?
-
We would be more than happy to receive the package at no charge. Please mail the package to: (Guest Name) 80241 Overseas Highway Islamorada, Florida 33036.
Please let us know if we can assist you further.
-
How much is La Siesta Resort & Villas' docking fee?
-
Our Marina Slips are $150 per night, plus tax at 7.5%. Our marina can accommodate bay boats, flats boats, and boats with shallow drafts. Please be advised that we do not have a dock master. You can make your dock reservation by giving us a call at 305-664-2132.
-
What watersports are available on property?
-
You can enjoy kayaks and paddleboards during your stay. All non-motorized watersports are included in our resort fee. Jetski rentals and guided tours can be reserved through Spray Watersports.