Frequently Asked Questions
Learn more about our resort policies, marina booking details, and more when you browse frequently asked questions for Islamorada Resort Collection. If the information you’re looking for isn’t reflected below, visit our Contact Us page for further details.
Amara Cay Resort
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Do you offer Day Passes to locals or non-guests?
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Passes are available based on availability on ResortPass.com.
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Are your restaurants open to the public?
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ReelCatch and Tiki Bar are open to the public.
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Is there a minimum age to check-in?
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You must be 21 years of age with a valid ID to check-in at the resort.
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What is time is the resort's check-in and check-out time?
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Check-in is at 4:00 PM and check-out is at 11:00 AM. If you arrive early and a room is available, our front desk team will be happy to check you in. If your room is not yet ready, they can pre-register you, hold your luggage, and invite you to enjoy the resort until your room becomes available.
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What watersports are available on property?
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You can enjoy kayaks and paddleboards during your stay. All non-motorized watersports are included in our resort fee. Jetski rentals and guided tours can be reserved through Spray Watersports.
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What is your deposit and authorization policy?
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To reserve your accommodations, Amara Cay Resort requires a deposit of one-night room, tax, and the daily resort fee at the time of booking, with the exception of advance purchase reservations. Upon arrival, your credit card will be authorized for the remaining of your room reservation, tax, and resort fee, and authorized $100 per night for incidentals. Any unused funds will be released at the time of checkout. It may take 3-5 business days for the refund to reflect on your bank account.
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Can I fly a drone on resort property?
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We do not allow drone usage on our property unless contracted for professional use.
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What other amenities are offered at Amara Cay Resort?
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In addition to the beach, we offer a variety of other amenities for guests to enjoy including a pool, fitness center, complimentary shuttle (within a four-mile radius), a dock with wet slips, two boat excursion partners, complimentary parking, a Tiki Bar, and so much more.
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How do I contact the Marina at Amara Cay?
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You can call us at (305) 433-9942.
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Can I launch my boat or jet ski at Amara Cay?
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All boat ramp access and boat trailer parking are reserved for resort guests with confirmed wet slip reservations.
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Do I need to be a guest to rent a slip?
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Yes, you must have a room reservation at Amara Cay over the full length of slip reservation. Slip reservations may not extend past room reservations to avoid unattended trailers, vehicles, etc. Discover the features and benefits of the marina at Amara Cay Resort.
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Does Amara Cay accept cash?
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All resorts in the Islamorada Resort Collection are cashless operations, including restaurants and shops.
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What's included in the resort fee?
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Access to three resorts in the Islamorada Resort Collection including amenities, activities, multiple beaches, five pools, three fitness centers, an arcade, and 12 culinary destinations, Rum Runner water taxi, local shuttle service between MM77-MM85, daily bicycle rental, daily paddleboard and kayak rentals, one welcome drink per guest, one reusable water bottle (per guest per stay), Wi-Fi, self-parking, and beach and pool chaise lounges and umbrellas.
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Can I send a package to Amara Cay Resort?
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We're more than happy to accept packages for our guests. Please mail the package to: Guest Name 80001 Overseas Highway, Islamorada, FL 33036.
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Do you allow smoking?
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Smoking is allowed in designated outdoor spaces — outside the Tiki Bar as well as the far Northern and Southern outside areas of the hotel.
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Does the hotel have a spa?
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We do not have a spa on property, but there are two day spas nearby, Blu Bamboo Spa(305-664-9342) and Ciao Bella Spa (305-664-4558).
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The Keys are beautiful and I'd love to photograph the resort. Do you allow drones?
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We do not allow drones at our resort.
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Is Amara Cay Resort dog-friendly?
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Pets are welcome at Amara Cay! While we are pet friendly, we must keep all our guests comfortable and safe. Therefore, we have established a few policies to ensure all our guests have an enjoyable stay.
- Guests bringing dogs will be charged a $50 nonrefundable fee per pet per day, with a maximum of two pets per room. There is no weight limit.
- Pets must be registered at the front desk when checking in and complete a signed acknowledgment of our pet policy.
- If the pet(s) become a disturbance to other guests, they may be asked to check out of their room without refunds or adjustments being rendered. Guests may also have to cover the cost incurred by the resort from the disturbance to another room due to pet(s).
- Any damage (chewed furniture, mess, etc.) will be the sole responsibility of the pet owner. A deep-cleaning fee of up to $100.00 may be charged if necessary.
- Pets must always be kept on a leash in common areas (including on our beach).
- Owners are expected to pick up after their pets outside on hotel grounds. Pick-up bags are free at the Front Desk.
- Please note Health Department rules do not allow dogs in the pool area. We also do not permit pets at the Tiki Bar, or the inside portion of ReelCatch Restaurant.
- Housekeeping will not service a pet occupied room throughout your stay. If you need amenities replenished, please contact the front desk.
- Service animals are always welcome at no additional charge and allowed in all resort areas. Service animals must be trained to perform a service. Emotional support animals do not fall under this same policy and are expected to follow the policies outlined by the resort.
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What kind of coffee makers are in the rooms?
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You can enjoy an energizing start to your day with a Keurig coffee maker and Green Mountain Coffee pods in each guest room.
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Do all rooms have mini refrigerators and safes?
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All of our rooms have mini refrigerators and safes. Our suites have both mini refrigerators and microwaves. If you need a microwave, it can be requested through our front desk.
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What is Amara Cay Resort's docking fee?
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Our marina slips are $100 per night, plus tax at 7.5%. Our marina slips are $100 per night and $150 per night over holidays, plus 7.5% tax.
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Is your pool heated?
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Yes, the Amara Cay pool is heated.
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Is Amara Cay Resort located on the beach?
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Yes, we have a private elevated beach for guests to enjoy. The beach includes chaise lounge chairs, thatched huts, and a dock — as well as stunning ocean views with views of Alligator Reef Lighthouse.
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Is the restaurant open to the public?
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Yes, we welcome locals and visitors to experience ReelCatch Restaurant and Tiki Bar. Learn more about our dining options here. With a Monroe County driver's license, you'll receive 15% off all food and drinks.
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Does Amara Cay offer any vacation packages or discounts?
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Yes! We offer all sorts of discounts, including special rates for AARP members and Florida residents. We also offer an array of seasonal packages with added perks and amenities. Take a look at our specials page to see our current vacation packages and discounts.
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How do I get to Amara Cay Resort?
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Amara Cay Resort is located off U.S. Route 1 in the Florida Keys. The Miami International Airport in Miami, Florida, is about 1.5 hours from the resort, and Fort Lauderdale-Hollywood International Airport is about 2 hours from the resort. Rental car services are available at both airports, including Alamo, Hertz, Enterprise, Thrifty, and more. Amara Cay Resort is also about 1.5 hours from Key West International Airport in Key West, Florida—another option for travelers flying into the area.
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Where is Amara Cay Resort located?
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Amara Cay Resort is located in Islamorada, Florida—which is part of the Florida Keys. The resort is about 20 miles from Key Largo, Florida (a 25-minute drive) and about 80 miles from Key West (a 1.5-hour drive).
La Siesta Resort & Villas
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Do you offer Day Passes to locals or non-guests?
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Passes are available based on availability on ResortPass.com.
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Do you offer Day Passes to locals or non-guests?
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Passes are available based on availability on ResortPass.com.
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Is La Siesta Resort & Villas located on the beach?
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Yes, we have a private elevated beach for guests to enjoy. The beach includes hammocks, thatched huts, and a pier—as well as stunning ocean views.
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Is there a minimum age to check-in?
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You must be 21 years of age with a valid ID to check-in at the resort.
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What is time is the resort's check-in and check-out time?
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Check-in is at 4:00 PM and check-out is at 11:00 AM. If you arrive early and a room is available, our front desk team will be happy to check you in. If your room is not yet ready, they can pre-register you, hold your luggage, and invite you to enjoy the resort until your room becomes available.
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Is Amara Cay Resort located on the beach?
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Yes, we have a private elevated beach for guests to enjoy. The beach includes hammocks, thatched huts, and a pier—as well as stunning ocean views.
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Where is La Siesta Resort located?
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La Siesta Resort is located in Islamorada, Florida—which is part of the Florida Keys. The resort is about 20 miles from Key Largo, Florida (a 25-minute drive) and about 80 miles from Key West (a 1.5-hour drive).
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How do I get to La Siesta Resort?
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La Siesta Resort is located off U.S. Route 1 in the Florida Keys. The Miami International Airport in Miami, Florida, is about 1.5 hours from the resort, and Fort Lauderdale-Hollywood International Airport is about 2 hours from the resort. Rental car services are available at both airports, including Alamo, Hertz, Enterprise, Thrifty, and more. La Siesta Resort is also about 1.5 hours from Key West International Airport in Key West, Florida—another option for travelers flying into the area.
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Can I send a package to La Siesta Resort?
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We're more than happy to accept packages for our guests. Please mail the package to: Guest Name 80241 Overseas Highway, Islamorada, FL 33036.
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What is your deposit and authorization policy?
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To reserve your accommodations, La Siesta Resort & Villas requires a deposit of one-night room, tax, and the daily resort fee at the time of booking, except for advance purchase reservations. Upon arrival, your credit card will be authorized for the remaining room reservation, tax, and resort fee, and authorized $100 per night for incidentals. Any unused funds will be released at the time of checkout. It may take 3-5 business days for the refund to reflect on your bank account.
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Can I fly a drone on resort property?
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We do not allow drone usage on our property unless contracted for professional use.
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Are there barbecue grills on the beach?
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Due to safety measures, La Siesta does not offer barbecue grills for use on the property. Guests are encouraged to visit SIDECAR for food & drinks or any of the 12 culinary destinations within the Islamorada Resort Collection.
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What's included in the resort fee?
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Access to three resorts in the Islamorada Resort Collection including amenities, activities, multiple beaches, five pools, three fitness centers, an arcade, and 12 culinary destinations, Rum Runner water taxi, local shuttle service between MM77-MM85, daily bicycle rental, daily paddleboard and kayak rentals, one welcome drink per guest, one reusable water bottle (per guest per stay), Wi-Fi, self-parking, and beach and pool chaise lounges and umbrellas.
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Is La Siesta Resort & Villas dog-friendly?
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Pets are welcome at La Siesta! While we are pet-friendly, we must keep all our guests comfortable and safe. Therefore, we have established a few policies to ensure all our guests have an enjoyable stay.
- Guests bringing dogs will be charged a $50 nonrefundable fee per pet per day, with a maximum of two pets per room. There is no weight limit.
- Pets must be registered at the front desk when checking in and complete a signed acknowledgment of our pet policy.
- If the pet(s) become a disturbance to other guests, they may be asked to check out of their room without refunds or adjustments being rendered. Guests may also have to cover the cost incurred by the resort from the disturbance to another room due to pet(s).
- Any damage (chewed furniture, mess, etc.) will be the sole responsibility of the pet owner. A deep-cleaning fee of up to $100.00 may be charged if necessary.
- Pets must always be kept on a leash in common areas (including on our beach).
- Owners are expected to pick up after their pets outside on hotel grounds. Pick-up bags are free at the Front Desk.
- Please note Health Department rules do not allow dogs in the pool area. We also do not permit pets at the Tiki Bar, or the inside portion of ReelCatch Restaurant.
- Housekeeping will not service a pet occupied room throughout your stay. If you need amenities replenished, please contact the front desk.
- Service animals are always welcome at no additional charge and allowed in all resort areas. Service animals must be trained to perform a service. Emotional support animals do not fall under this same policy and are expected to follow the policies outlined by the resort.
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How do I contact the Marina at La Siesta?
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You can call us at (305) 433-9942.
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Can I launch my boat or jet ski at La Siesta?
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All boat ramp access and boat trailer parking are reserved for resort guests with confirmed wet slip reservations. Our resorts do not launch or store jet skis.
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What are marina rates?
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Our marina slips are $100 per night and $150 per night over holidays, plus 7.5% tax at La Siesta Resort and Amara Cay Resort. At Three Waters Resort & Marina, it's $6.00/ft nightly, and $60 ft./monthly (November - May). Our marina can accommodate bay boats, flats boats, and boats with shallow drafts. Please be advised that we do not have a dock master.
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Does La Siesta accept cash?
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All resorts in the Islamorada Resort Collection are cashless operations, including restaurants and shops.
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We are planning on bringing our dog to La Siesta. Can you give us additional information?
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Guests bringing dogs will be charged a $50 nonrefundable fee per pet per day, with a maximum of two dogs per room. A portion of the proceeds is donated to the Upper Keys Humane Society, Inc. There is no weight limit.
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Can I have a package delivered to La Siesta Resort & Villas? If yes, what is the handling or receiving fee?
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We would be more than happy to receive the package at no charge. Please mail the package to: (Guest Name) 80241 Overseas Highway Islamorada, Florida 33036.
Please let us know if we can assist you further.
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How much is La Siesta Resort's docking fee?
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Our marina slips are $100 per night, plus tax at 7.5%. Our marina slips are $100 per night and $150 per night over holidays, plus 7.5% tax. You can make your dock reservation by giving us a call at (305) 433-9942.
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What watersports are available on property?
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You can enjoy kayaks and paddleboards during your stay. All non-motorized watersports are included in our resort fee. Jetski rentals and guided tours can be reserved through Spray Watersports.
Three Waters Resort & Marina
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Can I become a Marriott Bonvoy Member?
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Yes, you can become a member for free. Enjoy complimentary Wi-Fi, save with member rates, and earn points toward free nights and experiences.
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Do you offer Day Passes to locals or non-guests?
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Passes are available based on availability on ResortPass.com.
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Are your restaurants open to the public?
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Tiki Bar, Little Limon, Mercado Morada, Islamorada Pizza Co. and Kindler are all open to the public.
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Is your pool heated?
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Yes, our pools are heated.
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Do all rooms have safes?
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Yes, all of our rooms have a safe.
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Do you offer refrigerators and microwaves?
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All of our rooms feature a mini refrigerator; we do not have microwaves in the rooms. Our suites do feature a microwave.
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What kind of coffee makers are in the rooms?
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You can enjoy an energizing start to your day with a Keurig coffee maker and Green Mountain Coffee pods in each guest room.
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What's your pet policy?
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Pets are welcome at Three Waters Resort! While we are pet friendly, we must keep all our guests comfortable and safe. Therefore, we have established a few policies to ensure all our guests have an enjoyable stay.
• Guests bringing dogs will be charged a $150 nonrefundable fee per pet per stay with a maximum of two pets per room. There is no weight limit.
• Pets must be registered at the front desk when checking in and complete a signed acknowledgment of our pet policy.
• If the pet(s) become a disturbance to other guests, they may be asked to check out of their room without refunds or adjustments being rendered. Guests may also have to cover the cost incurred by the resort from the disturbance to another room due to pet(s).
• Any damage (chewed furniture, mess, etc.) will be the sole responsibility of the pet owner. A deep-cleaning fee of up to $100.00 may be charged if necessary.
• Pets must always be kept on a leash in common areas (including on our beach).
• Owners are expected to pick up after their pets outside on hotel grounds. Pick-up bags are free at the Front Desk.
• Please note Health Department rules do not allow dogs in the pool area. We also do not permit pets at the Tiki Bar or the inside portion of ReelCatch Restaurant.
• Housekeeping will not service a pet-occupied room throughout your stay. If you need amenities replenished, please contact the front desk.
• Service animals are always welcome at no additional charge and allowed in all resort areas. Service animals must be trained to perform a service. Emotional support animals do not fall under this same policy and are expected to follow the policies outlined by the resort.
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Is there a minimum age to check-in?
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You must be 21 years of age with a valid ID to check-in at the resort.
-
Is there a minimum age to check-in?
-
You must be 21 years of age with a valid ID to check in at the resort.
-
What is time is the resort's check-in and check-out time?
-
Check-in is at 4:00 PM and check-out is at 11:00 AM. If you arrive early and a room is available, our front desk team will be happy to check you in. If your room is not yet ready, they can pre-register you, hold your luggage, and invite you to enjoy the resort until your room becomes available.
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What kind of coffee makers are in the rooms?
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You can enjoy an energizing start to your day with a Keurig coffee maker and Green Mountain Coffee pods in each guest room.
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What is The Marina at Three Waters' docking fee?
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Three Waters Resort & Marina, it's $6.00/ft nightly, and $60 ft./monthly (November - May). Our marina can accommodate bay boats, flats boats, and boats with shallow drafts. Please be advised that we do not have a dock master
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What watersports are available on property?
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You can enjoy kayaks and paddleboards during your stay. All non-motorized watersports are included in our resort fee. Jetski rentals and guided tours can be reserved through Spray Watersports.
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Does Three Waters Resort accept cash?
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Three Waters Resort is a cashless operation, including restaurants and shops.
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Can I launch my boat or jet ski at Three Waters Resort & Marina?
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All boat ramp access and boat trailer parking are reserved for resort guests with confirmed wet slip reservations. Our resorts do not launch or store jet skis. To make a wet slip reservation, please call (305) 433-9942 or request a slip online.
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How do I contact the Marina at Three Waters Resort & Marina?
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You can call us at (305) 433-9942, or request a slip online.
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Can I send a package to The Marina at Three Waters Resort?
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We would be more than happy to receive the package at no charge. Please mail the package to: (Guest Name) 84001 Overseas Highway, Islamorada, FL 33036.
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Can I visit by boat?
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Per Florida regulations, a minimum of ninety percent (90%) of the wet slips at the docking facility are open to the general public on a first-come, first-serve booking basis. The Bimini Row docking area is for day use to enjoy our bars and restaurants (no outside food and beverage is permitted) and to fuel up and stock-up at Abel's Tackle Box and General Goods.
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Does Three Waters Resort & Marina accept cash?
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All resorts in the Islamorada Resort Collection are cashless operations, including restaurants and shops.
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Can I fly a drone on resort property?
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We do not allow drone usage on our property unless contracted for professional use.
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What's included in the resort fee?
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Access to three resorts in the Islamorada Resort Collection including amenities, activities, multiple beaches, five pools, three fitness centers, an arcade, and 12 culinary destinations, Rum Runner water taxi, local shuttle service between MM77-MM85, daily bicycle rental, daily paddleboard and kayak rentals, one welcome drink per guest, one reusable water bottle (per guest per stay), Wi-Fi, self-parking, and beach and pool chaise lounges and umbrellas.
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What are marina rates?
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- $6.00/ft. Nightly (Minimum of 25 ft.)
- No Weekly Rates Offered
- $60.00/ft. Monthly (November - May)
- Water and Shore Power included per stay. Rates subject to 7.5% Sales Tax.
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Is Three Waters Resort & Marina dog friendly?
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Dogs are welcome at Three Waters Resort! While we ar dog-friendly, we must keep all our guests comfortable and safe. Therefore, we have established a few policies to ensure all our guests have an enjoyable stay.
- Guests bringing dogs will be charged a $150 USD non-refundable pet fee per room per stay. Only dogs are permitted, with a maximum of two pets per room. There is no weight limit.
- Pets must be registered at the front desk when checking in and complete a signed acknowledgment of our pet policy.
- If the pet(s) become a disturbance to other guests, they may be asked to check out of their room without refunds or adjustments being rendered. Guests may also have to cover the cost incurred by the resort from the disturbance to another room due to pet(s).
- Any damage (chewed furniture, mess, etc.) will be the sole responsibility of the pet owner. A deep-cleaning fee of up to $100.00 may be charged if necessary.
- Pets must always be kept on a leash in common areas (including on our beach).
- Owners are expected to pick up after their pets outside on hotel grounds. Pick-up bags are free at the Front Desk.
- Please note Health Department rules do not allow dogs in the pool area. We also do not permit pets at the Tiki Bar, or the inside portion of ReelCatch Restaurant.
- Housekeeping will not service a pet occupied room throughout your stay. If you need amenities replenished, please contact the front desk.
- Service animals are always welcome at no additional charge and allowed in all resort areas. Service animals must be trained to perform a service. Emotional support animals do not fall under this same policy and are expected to follow the policies outlined by the resort.
-
How do I contact the Marina at Three Waters Resort & Marina?
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You can call us at 305-433-9942, or request a slip online.
-
Can I launch my boat or jet ski at Three Waters Resort & Marina?
-
All boat ramp access and boat trailer parking are reserved for resort guests with confirmed wet slip reservations. Our resorts do not launch or store jet skis. To make a wet slip reservation, please call (305) 433-9942 or request a slip online.
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How many people are allowed in your rooms?
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The maximum number of people allowed in each room varies based on square footage and fire code. Each room type and cottage specifies the number of people that can be accommodated.
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I’m under 21. Can I check in by myself?
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The minimum age to check-in is 21 years old.
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Does the pool have set hours or an age restriction? Does Three Waters Resort & Marina have a spa?
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Our pool is open 8 am to sunset, year-round, for guests of all ages. The pool area is not open to the public. We do not have a spa. Our main oceanfront pool is heated.
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Can I do laundry on property?
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We do not have guest-accessible laundry facilities at the resort. However, our guests can take advantage of laundry facilities on the 2nd floor at Amara Cay Resort.
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Does the resort offer free Wi-Fi?
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Wi-Fi access is included in our resort fee.
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Do you have a shuttle to the airport or nearby attractions?
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We do not have transportation to and from the airport. There are local airport shuttle companies available. We do have a shuttle that provides complimentary service from Mile Marker 77 to 85.
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Are there mini-fridges, microwaves, and safes in the rooms?
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There are mini-fridges, safes, and Keurig coffee makers in every room. We have microwaves available upon request.
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Can I send a package to Three Waters Resort & Marina?
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We would be more than happy to receive the package at no charge. Please mail the package to: (Guest Name) 84001 Overseas Highway, Islamorada, FL 33036.
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I am interested in employment at your property. Where can I send my resume?
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Thank you for your interest. Please apply to join our team at davidsonhospitality.com/careers. We look forward to hearing from you.
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I will be arriving at the resort late — what should I do?
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Please contact our front desk to make arrangements for any late check-ins after midnight.
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What is Three Waters Resort & Marina's docking fee?
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Please view our current pricing and docking guidelines for our Marina.
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Do guests have to pay for watersports rentals?
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Bicycle rentals, kayak rentals, and paddleboard rentals are all included in the resort fee. Stop by our Beach Services Tiki and let our seaside staff help you plan your adventure. Jetski rentals and guided tours can be reserved through Spray Watersports.